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Please, allow us to assist you with your enquiry. If you have a question regarding an order or a general customer service enquiry feel free to email us at office@confidotws.com

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Frequently Asked Questions

Do you sell and ship to my country?

We sell and ship to any country you have ordered from, directly to your address! However, you have to make sure that snus is legal in your country, which is regulated by your local laws. Please, see the full list of countries in our Shipping Policy.

Are your products tobacco-free?

The majority of our Nicotine Pouches and Chewing Bags are tobacco-free, however, we also have a few products that do have added tobacco. We suggest you always read the product description on the product page, the added tobacco is mentioned there.

What does MG/G mean within the product description?

That’s the measurement used to understand the milligrams of nicotine per gram, or in simpler words - how strong is the product! So, 15 MG/G would refer to 15 milligrams of nicotine per gram of the constituents of the nicotine pouch.